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FixedFloat exchanger
Go to the FixedFloat site
Information from the exchanger administration
FixedFloat.com is an instant, fully automatic cryptocurrency exchange with Lightning Network. You do not have to register or share your personal details, with us, you can exchange cryptocurrencies in a few clicks and make profitable deals with fixed and floating rates, tailored to your needs.
Leave feedback about the exchanger
We have created FixedFloat for millions of cryptocurrency users around the world who need a reliable, trusted partner for digital exchange. We welcome any feedback and requests for additional/enhanced features to streamline your experience, contact us here: Email: info@fixedfloat.com Twitter: https://twitter.com/FixedFloat Telegram: https://t.me/FixedFloat Other exchangers
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| Status: | disabled | FixedFloat reviews: | 01427710 | |
| Exchange rates: | — | Volet TS: | — | |
| Reserve: | — | Perfect Money TS: | — | |
| Age: | 5 years 6 months | WebMoney BL: | — | |
| On BestChange: | 5 years | MyWOT rating: | 4.0 | |
| Country: |  |
Seychelles | Forums: | — |
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When creating a financial claim, please make sure that the exchange regulations specified on the website FixedFloat have been violated and that you haven't received funds for the order. Please note that the claim may be turned down in the following cases:
Be sure to indicate the exchange order number. It will help the FixedFloat administrator resolve the problem more quickly. If you didn't like the FixedFloat's service and want to write about it, use the Comment review type. |
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| Fixedfloat Are Thieves |  |
178.255.41.* | April 8, 2024 15:02 |
The review is being checked by the monitor's administration
I used FixedFloat (also known as ***) on March 26. They kept my funds, didn't return it, and claimed it was from criminal activity.
In actual fact, the crypto I sent them came from a refund from CoinGate (a legitimate crypto payment processor).
I supplied FixedFloat with the confirmation email I got from CoinGate explaining the origin of the funds, and they simply responded with this:
"If you refuse to provide data about the origin of the funds sent or provide false data, and if the data you provide confirms your connection to criminal activity, FixedFloat has the right to freeze the funds for the subsequent return of funds to the victims with the assistance of law enforcement agencies."
In other words, "we'll accuse you of crime and keep the money."
The current situation is that they won't return my funds until CoinGate contact them. I've asked CoinGate to do so, and they said they'd look into it. Haven't heard anything since. FixedFloat is obviously a scam because they could just call CoinGate themselves and sort this out. They haven't.
Let me also point out that any attempt to notify the public of this thieving company is being roadblocked. My review on Trustpilot is immediately taken down, I tried posting in the /CryptoCurrency subreddit and it was also immediately removed. So if you're wondering why you only hear good things about this thieving company, now you know why. Hell this post is probably not even published so you're probably not even reading this.
In actual fact, the crypto I sent them came from a refund from CoinGate (a legitimate crypto payment processor).
I supplied FixedFloat with the confirmation email I got from CoinGate explaining the origin of the funds, and they simply responded with this:
"If you refuse to provide data about the origin of the funds sent or provide false data, and if the data you provide confirms your connection to criminal activity, FixedFloat has the right to freeze the funds for the subsequent return of funds to the victims with the assistance of law enforcement agencies."
In other words, "we'll accuse you of crime and keep the money."
The current situation is that they won't return my funds until CoinGate contact them. I've asked CoinGate to do so, and they said they'd look into it. Haven't heard anything since. FixedFloat is obviously a scam because they could just call CoinGate themselves and sort this out. They haven't.
Let me also point out that any attempt to notify the public of this thieving company is being roadblocked. My review on Trustpilot is immediately taken down, I tried posting in the /CryptoCurrency subreddit and it was also immediately removed. So if you're wondering why you only hear good things about this thieving company, now you know why. Hell this post is probably not even published so you're probably not even reading this.
| FixedFloat admin | April 8, 2024 15:53 |
Hello Fixedfloat Are Thieves,
At the moment, our technical specialists are making every effort to quickly restore our service. We are fully aware of the inconvenience caused by the current situation and want to assure you of our full commitment to resolving the issues that have arisen. We recognize how important it is for you to receive up-to-date information regarding your order and want to assure you that as soon as all necessary technical work has been completed, we will begin a detailed review of all information related to your request and provide you with a response.
In addition, we would like to emphasize that we have confirmed receipt of the letter from the technical support of the CoinGate service and it is in the process of being processed by our specialists.
Best regards,
FixedFloat.com team.
At the moment, our technical specialists are making every effort to quickly restore our service. We are fully aware of the inconvenience caused by the current situation and want to assure you of our full commitment to resolving the issues that have arisen. We recognize how important it is for you to receive up-to-date information regarding your order and want to assure you that as soon as all necessary technical work has been completed, we will begin a detailed review of all information related to your request and provide you with a response.
In addition, we would like to emphasize that we have confirmed receipt of the letter from the technical support of the CoinGate service and it is in the process of being processed by our specialists.
Best regards,
FixedFloat.com team.
| Fixedfloat Are Thieves | April 9, 2024 14:08 |
Please DO NOT listen to "FixedFloat.com team", they are liars, they have had all the evidence they need to confirm my funds are legitimate for weeks and have no intention of returning what they stole. They are liars and thieves, do not use them!
CommentRemove
| Omon |  |
84.54.84.* | March 30, 2024 19:30 |
Best exchange ever.
| FixedFloat admin | March 31, 2024 05:35 |
Hello Omon,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Nene |  |
2.52.195.* | March 26, 2024 18:06 |
Lack of any evidences confirming the accuracy of the information given down below
Mention of a third-party resource was removed by monitor's administration
Profanities and abusive language were removed by the monitor's administration
Had $50 eth to btc never got my btc and they sent me a *** txid ***
| FixedFloat admin | March 26, 2024 18:08 |
Hello Nene,
Our support staff responds 24/7 via live chat on our website. There is no order with the number that you indicated in the review; there have also been no requests for it in the chat.
Please make sure that you have created an order on our website https://ff.io and check that you have entered the correct order ID.
Best regards,
FixedFloat.com team.
Our support staff responds 24/7 via live chat on our website. There is no order with the number that you indicated in the review; there have also been no requests for it in the chat.
Please make sure that you have created an order on our website https://ff.io and check that you have entered the correct order ID.
Best regards,
FixedFloat.com team.
| Nene | March 26, 2024 18:10 |
There is a order ID with that i contacted live support got no reply i have screenshots of me doing the whole purchase.
| FixedFloat admin | March 26, 2024 18:11 |
There have been no requests for this order in our chat; there is no order with this ID in our system.
We recommend that you check the domain of the site you visited and your device. We have only one website - ff.io
All other sites that copy our design are phishing sites and dangerous to use.
We recommend that you check the domain of the site you visited and your device. We have only one website - ff.io
All other sites that copy our design are phishing sites and dangerous to use.
| Nene | March 26, 2024 18:13 |
***
| FixedFloat admin | March 26, 2024 18:15 |
You created an exchange through a fake domain. We have one and only domain - https://ff.io
In order to avoid a repeat of this incident, we recommend that you add our site to your favorites or save it in bookmarks so that you can always be sure that you are on this site.
In order to avoid a repeat of this incident, we recommend that you add our site to your favorites or save it in bookmarks so that you can always be sure that you are on this site.
CommentRemove
| User |  |
157.175.154.* | March 20, 2024 14:25 |
According to the information available, the exchanger has no financial obligations to this user
The review is being checked by the monitor's administration
The claim's status has been changed to neutral by the monitor's administration
Profanities and abusive language were removed by the monitor's administration
They are *** dont use it
they froze my 0.00409089 BTC for *** reasons
never use it you will *** your money.
they froze my 0.00409089 BTC for *** reasons
never use it you will *** your money.
| FixedFloat admin | March 20, 2024 14:57 |
Hello dear customer,
Your order with the exchange direction ZEC>SOL, the ID of which you indicated in this review, was successfully completed.
You refer to freezing an order where there is BTC, but in this order there is a completely different direction of exchange.
Please contact us in our live chat so that we can understand the situation.
Best regards,
FixedFloat.com team.
Your order with the exchange direction ZEC>SOL, the ID of which you indicated in this review, was successfully completed.
You refer to freezing an order where there is BTC, but in this order there is a completely different direction of exchange.
Please contact us in our live chat so that we can understand the situation.
Best regards,
FixedFloat.com team.
| User | March 20, 2024 15:54 |
I have earned referral from those trade, which you froze and rejected the withdraw.
you must release my withdraw of 0.00409089 btc.
you must release my withdraw of 0.00409089 btc.
| User | March 21, 2024 04:36 |
And my real referral earning is 1.96 Solana, you have to release it.
| FixedFloat admin | March 21, 2024 07:37 |
Your claim is not related to this order. We never refuse payments under the affiliate program without good reasons. Before payment, our specialists check whether you follow the rules of the affiliate program, so the payment terms can be extended. In addition, our specialists may request additional information.
We ask the BestChange administration to respond to this complaint.
We ask the BestChange administration to respond to this complaint.
| User | March 21, 2024 08:01 |
I have screenshot of my referral earning that shows about 1.96 Solana, and you have to pay that to me.
| BestChange admin | March 21, 2024 11:39 |
Hello,
Unfortunately, according to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
Sincerely, administration of the BestChange exchanger monitor.
Unfortunately, according to our rules https://www.bestchange.com/faq.html#complaint, a "complaint" type of feedback is allowed on our website if "the client has not received funds from the exchange office, and the due date has already passed" only. In any other case, please use a "comment" type of feedback.
Sincerely, administration of the BestChange exchanger monitor.
| User | March 21, 2024 12:23 |
Are u ***?
| BestChange admin | March 21, 2024 12:35 |
Dear user,
Please refrain from copying yourself by creating duplicate claims, as the monitoring administration does not welcome this.
Your new review has been deleted.
We apologize for any potential inconvenience.
Sincerely, administration of monitoring exchange offices BestChange.
Please refrain from copying yourself by creating duplicate claims, as the monitoring administration does not welcome this.
Your new review has been deleted.
We apologize for any potential inconvenience.
Sincerely, administration of monitoring exchange offices BestChange.
| User | March 25, 2024 06:26 |
This exchange is ***.
CommentRemove
| Andry |  |
46.53.240.* | March 23, 2024 19:53 |
It's a good exchange. Bitcoin came quickly. Thank you!
| FixedFloat admin | March 24, 2024 10:28 |
Hello Andry,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Ignacio |  |
83.218.212.* | March 20, 2024 06:03 |
Fast and reliable, good to go.
| FixedFloat admin | March 20, 2024 14:57 |
Hello Ignacio,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Khushj |  |
5.151.22.* | March 11, 2024 14:41 |
Sent TONCOIN that I had received from a sale to this exchange for SOL, they froze my exchange and claimed that I had sent funds involved in a crime. Terrible service considering I had nothing to do with this. Should I have to do a background check on my funds before sending them? Now the exchange wont refund my coins.
| FixedFloat admin | March 12, 2024 08:13 |
Hello Khushj,
We have received information from the victim that the funds at your address were obtained through criminal means. For this reason, the exchange was suspended. In order to continue the exchange or return the coins, we must verify that the funds were received by you in an honest manner, and also receive all the requested information from you previously by mail.
The rules of our service prohibit using the service for any criminal purposes. If funds clearly related to criminal activity are sent to our addresses, we have the right to request information about the source of the funds.
We cannot exchange or return funds obtained through criminal means, as this may be interpreted as complicity in a crime. In order to continue the exchange or return the coins, we must verify that the funds were received by you in an honest manner.
Best regards,
FixedFloat.com team.
We have received information from the victim that the funds at your address were obtained through criminal means. For this reason, the exchange was suspended. In order to continue the exchange or return the coins, we must verify that the funds were received by you in an honest manner, and also receive all the requested information from you previously by mail.
The rules of our service prohibit using the service for any criminal purposes. If funds clearly related to criminal activity are sent to our addresses, we have the right to request information about the source of the funds.
We cannot exchange or return funds obtained through criminal means, as this may be interpreted as complicity in a crime. In order to continue the exchange or return the coins, we must verify that the funds were received by you in an honest manner.
Best regards,
FixedFloat.com team.
CommentRemove
| Andrew |  |
185.237.75.* | February 18, 2024 22:49 |
Issue has been successfully resolved by the exchanger's administration
Send ~2200 in eth(not bsc as it was in order). Now w8 when then manually process my orders 4 days! Now them have some techniques issues. Support can't say any information.
| FixedFloat admin | February 19, 2024 04:07 |
Hello Andrew,
We encountered some technical problems and switched our service to maintenance mode. For this reason, while our service is under maintenance, we cannot carry out any operations, whether it is an exchange or a refund. Unfortunately, the exact recovery time is still unknown, but our technical specialists are doing everything possible to speed up this process and restore the service as soon as possible. We hope for your understanding and trust.
Your order will be completed as soon as all technical work is completed on our service.
We apologize for the inconvenience.
Best regards,
FixedFloat.com team.
We encountered some technical problems and switched our service to maintenance mode. For this reason, while our service is under maintenance, we cannot carry out any operations, whether it is an exchange or a refund. Unfortunately, the exact recovery time is still unknown, but our technical specialists are doing everything possible to speed up this process and restore the service as soon as possible. We hope for your understanding and trust.
Your order will be completed as soon as all technical work is completed on our service.
We apologize for the inconvenience.
Best regards,
FixedFloat.com team.
Claim solved
| Andrew | February 19, 2024 13:18 |
Problem is not solved. Still technical issues and maintenance. Do not answer before you ll not resolve your problems pls.
Claim renewed
| FixedFloat admin | February 24, 2024 17:59 |
Andrew,
Please write to us in the live chat on the website for your order.
Please write to us in the live chat on the website for your order.
Claim solved
| Andrew | February 24, 2024 21:20 |
Write. Them said just wait do not know how much time.
Claim renewed
| FixedFloat admin | February 27, 2024 15:51 |
According to our information, your order has been successfully completed. Please contact the chat so that our support staff will provide you with the hash of the sent transaction. We apologize for such a long wait.
Claim solved
| BestChange admin | February 28, 2024 06:34 |
Hello Andrew,
We kindly ask you to confirm the receipt of funds from the exchanger's administration.
Sincerely, administration of the BestChange exchanger monitor.
We kindly ask you to confirm the receipt of funds from the exchanger's administration.
Sincerely, administration of the BestChange exchanger monitor.
CommentRemove
| User |  |
217.138.199.* | February 22, 2024 14:23 |
I had exchange on 16th of February, while I was waiting for bitcoin confirmations the site went down and they REFUSE to refund or complete exchange. Just telling to wait.
| FixedFloat admin | February 22, 2024 14:47 |
Hello dear customer,
We encountered some technical problems and switched our service to maintenance mode. For this reason, while our service is under maintenance, we cannot carry out any operations, whether it is an exchange or a refund. Unfortunately, the exact recovery time is still unknown, but our technical specialists are doing everything possible to speed up this process and restore the service as soon as possible. We hope for your understanding and trust.
We apologize for the inconvenience.
Best regards,
FixedFloat.com team.
We encountered some technical problems and switched our service to maintenance mode. For this reason, while our service is under maintenance, we cannot carry out any operations, whether it is an exchange or a refund. Unfortunately, the exact recovery time is still unknown, but our technical specialists are doing everything possible to speed up this process and restore the service as soon as possible. We hope for your understanding and trust.
We apologize for the inconvenience.
Best regards,
FixedFloat.com team.
CommentRemove
| Robbery company |  |
193.187.173.* | February 20, 2024 18:09 |
KYC is required
I made a Bitcoin swap transaction using the services of Fixedfloat, which is an exchange without identity verification. After depositing money into their account, they stopped the transaction, yet sent me an email confirming the transaction. Following my inquiries through email, they requested various information including transaction history and wallet addresses, all of which I provided. Finally, they asked for identity information, and when I sent my passport, they declared that they have frozen the money because I am a citizen of Iran (without any other reason) and will neither proceed with the transaction nor return it to the original account . This is their final emails:
“Hello,
According to the Terms of the service:
5.1. FixedFloat reserves the right to restrict or deny its services in certain countries.
5.3. Use of the Service is prohibited in countries where usage of cryptocurrency or usage of Service is forbidden by applicable law.
The use of Service is prohibited to citizens and residents of Iran, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.
Since you provided the documents of an Iranian citizen, we cannot unfreeze the order.
Best regards,
FixedFloat team.”
I must mention that the citizens of Iran are not subject to any sanctions, the sanctions on Iran are only targeted at specific entities and individuals whose names are mentioned in the sanctions, and I am neither of those nor have I had any relation or had transaction with them. Therefore, I demand that this illegal process be stopped and my money be returned to the original account. Also, I kindly request those living in the free world not to use the FixedFloat website, to show that the crypto world is not governed without laws and by force.
“Hello,
According to the Terms of the service:
5.1. FixedFloat reserves the right to restrict or deny its services in certain countries.
5.3. Use of the Service is prohibited in countries where usage of cryptocurrency or usage of Service is forbidden by applicable law.
The use of Service is prohibited to citizens and residents of Iran, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.
Since you provided the documents of an Iranian citizen, we cannot unfreeze the order.
Best regards,
FixedFloat team.”
I must mention that the citizens of Iran are not subject to any sanctions, the sanctions on Iran are only targeted at specific entities and individuals whose names are mentioned in the sanctions, and I am neither of those nor have I had any relation or had transaction with them. Therefore, I demand that this illegal process be stopped and my money be returned to the original account. Also, I kindly request those living in the free world not to use the FixedFloat website, to show that the crypto world is not governed without laws and by force.
| FixedFloat admin | February 21, 2024 07:23 |
Hello Robbery company,
We have received information from our partners that the funds in your address were obtained by criminal means. For this reason, the exchange was suspended.
The rules of our service prohibit the use of the service for any illegal purposes. If obviously fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of funds in order to verify the integrity of receiving these funds.
In the course of communication with the security staff, it turned out that you are an Iranian citizen. According to the rules of our service, it is prohibited for citizens of your country to use the service, since this is a sanctioned jurisdiction, which our security staff immediately informed you about.
Section 5 "Prohibited Jurisdictions":
5.1. FixedFloat reserves the right to restrict or deny its services in certain countries.
5.2. The use of Service is prohibited to citizens and residents of the United States of America, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.
Best regards,
FixedFloat.com team.
We have received information from our partners that the funds in your address were obtained by criminal means. For this reason, the exchange was suspended.
The rules of our service prohibit the use of the service for any illegal purposes. If obviously fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of funds in order to verify the integrity of receiving these funds.
In the course of communication with the security staff, it turned out that you are an Iranian citizen. According to the rules of our service, it is prohibited for citizens of your country to use the service, since this is a sanctioned jurisdiction, which our security staff immediately informed you about.
Section 5 "Prohibited Jurisdictions":
5.1. FixedFloat reserves the right to restrict or deny its services in certain countries.
5.2. The use of Service is prohibited to citizens and residents of the United States of America, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.
Best regards,
FixedFloat.com team.
| Robbery company | February 21, 2024 08:07 |
You said something about criminal means and... this is a big lie. you didnt find anything about it if you have, show it here.
Then which sanction is about Iranian citizen? show me that one.
If your company dont want to work with Iranian people, you should prohibit their IP and clearly write on your sebsite. By the way, if you dont want to do transaction, you should return money to orgin account. but you keep it for yourself. This is a clear ROBERRY.
Finally i promise you i will do everything to ruin your reputation (if you have any).
Then which sanction is about Iranian citizen? show me that one.
If your company dont want to work with Iranian people, you should prohibit their IP and clearly write on your sebsite. By the way, if you dont want to do transaction, you should return money to orgin account. but you keep it for yourself. This is a clear ROBERRY.
Finally i promise you i will do everything to ruin your reputation (if you have any).
| FixedFloat admin | February 21, 2024 10:13 |
Iran is on the United Nations sanctions list. We work strictly in accordance with our rules.
5.2. The use of Service is prohibited to citizens and residents of the United States of America, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.
5.2. The use of Service is prohibited to citizens and residents of the United States of America, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.
| Robbery company | February 21, 2024 10:22 |
If your company dont want to work with Iranian people, you should prohibit their IP and clearly write on your sebsite. By the way, if you dont want to do transaction, you should return money to orgin account. but you keep it for yourself. This is a clear ROBERRY.
| FixedFloat admin | February 21, 2024 15:19 |
As soon as you visit our website, you will see a message stating that by using our Service, you agree to its rules. Also, when creating an order, under the “Exchange Now” button, it is written that “By using the site and creating an exchange, you agree to the FixedFloat Terms of Service and Privacy Policy.”
We would like to repeat that we work strictly based on our regulations. By creating an order in our service, you agreed to its rules.
Section 5 "Prohibited Jurisdictions":
5.1. FixedFloat reserves the right to restrict or deny its services in certain countries.
5.2. The use of Service is prohibited to citizens and residents of the United States of America, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.
We would like to repeat that we work strictly based on our regulations. By creating an order in our service, you agreed to its rules.
Section 5 "Prohibited Jurisdictions":
5.1. FixedFloat reserves the right to restrict or deny its services in certain countries.
5.2. The use of Service is prohibited to citizens and residents of the United States of America, as well as individuals and entities located in countries on the United Nations Sanctions List. Additionally, any individual or entity that is located in these countries, regardless of their nationality or citizenship, is prohibited from using this service. Any attempt to use this service from a prohibited location is strictly prohibited.
| Robbery company | February 21, 2024 16:31 |
No i used swapzone for exchange, and there was nothing like that.
But it is clear, you take my money with your selfmade rules, and dont want to return it. So, you are a ***.
But it is clear, you take my money with your selfmade rules, and dont want to return it. So, you are a ***.
| Robbery company | February 21, 2024 16:53 |
It should be noted that this money was the result of my 2-year savings that you stole. Naturally, I have long-term plans to try to recover the damages. In the first stage, I intend to contact all the websites that have reviews of you and inform them of this theft. I am also collecting information related to similar scams you have done in recent years. Furthermore, in the next stage, I will go after each individual who speaks about you in the crypto world.
I assure you that I will continue this process until you return my money (or declare bankruptcy).
I assure you that I will continue this process until you return my money (or declare bankruptcy).
CommentRemove
| Susan R | |
154.13.10.* | February 19, 2024 16:18 |
Mention of a third-party resource was removed by monitor's administration
The customer service was non-existent and unresponsive, leaving me feeling helpless and betrayed. I would strongly recommend avoiding this platform at all costs as it is not worth the risk of losing your hard-earned money!
*** offered me a good consultation service.
*** offered me a good consultation service.
| Susan R | February 19, 2024 16:23 |
Checq skylne recvery after experiening no withdrawals from the fixed float team.
| FixedFloat admin | February 19, 2024 16:30 |
Hello Susan R,
We encountered some technical problems and switched our service to maintenance mode. For this reason, while our service is under maintenance, we cannot carry out any operations, whether it is an exchange or a refund. Unfortunately, the exact recovery time is still unknown, but our technical specialists are doing everything possible to speed up this process and restore the service as soon as possible. We hope for your understanding and trust.
We apologize for the inconvenience.
Best regards,
FixedFloat.com team.
We encountered some technical problems and switched our service to maintenance mode. For this reason, while our service is under maintenance, we cannot carry out any operations, whether it is an exchange or a refund. Unfortunately, the exact recovery time is still unknown, but our technical specialists are doing everything possible to speed up this process and restore the service as soon as possible. We hope for your understanding and trust.
We apologize for the inconvenience.
Best regards,
FixedFloat.com team.
CommentRemove
| User |  |
81.31.197.* | February 17, 2024 10:28 |
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
Profanities and abusive language were removed by the monitor's administration
On the 21st of January they blocked the order and I am not getting my funds. I have been answering all their *** questions for almost a month now and no result. I cannot be held responsible for the quality of the funds in the other mixer from which the money was transferred to me that day.
| FixedFloat admin | February 17, 2024 17:17 |
Hello dear customer,
We have received information from our partners that the funds in your address were obtained by criminal means. For this reason, the exchange was suspended.
Freezing of funds is possible only if we have proof that the funds sent to our address are related to criminal activity, this information is a priority.
The rules of our service prohibit the use of the service for any illegal purposes. If obviously fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of funds in order to verify the integrity of receiving these funds.
Security specialists have requested additional information from you, please provide them with an answer by mail
Best regards,
FixedFloat.com team.
We have received information from our partners that the funds in your address were obtained by criminal means. For this reason, the exchange was suspended.
Freezing of funds is possible only if we have proof that the funds sent to our address are related to criminal activity, this information is a priority.
The rules of our service prohibit the use of the service for any illegal purposes. If obviously fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of funds in order to verify the integrity of receiving these funds.
Security specialists have requested additional information from you, please provide them with an answer by mail
Best regards,
FixedFloat.com team.
| User | February 17, 2024 18:36 |
I've given you everything I know, you just keep pelting me with questions and not helping me with anything.
CommentRemove
| Anton | |
88.155.219.* | February 13, 2024 21:28 |
Great exchanger! now this is my best exchanger! i used to use west, but they added a commission of as much as 5 dollars per exchange. it's just horrible, this exchanger is the best thing that can happen to me. i just exchange small amounts and this exchanger is enough for me. It's great!
| FixedFloat admin | February 14, 2024 07:58 |
Hello Anton,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Aziz |  |
51.158.236.* | February 9, 2024 22:50 |
Invited a friend as "affiliate" since he is pro trader and has money to trade. He is seeking for profitable exchanges but when i submitted a request to withdraw "affiliate" earnings, the fixedfloat asking questions "we think you are trading on your behalf, confirm and provide us a proof that your friend traded, like passing kyc" for god sake taking your affiliate earnings. Like i wouldn't recommend anyone "inviting" a friend or anyone else. If you guys created affiliate for online monitoring websites then go ahead and write it in terms and conditions and not allow anyone to invite anyone. Despite i invited a friend and he traded for a good amount. I don't recommend anyone to do affiliate earnings.
| FixedFloat admin | February 10, 2024 04:39 |
Hello Aziz,
We never refuse payments under the affiliate program without good reasons. Before payment, our specialists check whether you follow the rules of the affiliate program, so the payment terms can be extended. In addition, our specialists may request additional information.
Best regards,
FixedFloat.com team.
We never refuse payments under the affiliate program without good reasons. Before payment, our specialists check whether you follow the rules of the affiliate program, so the payment terms can be extended. In addition, our specialists may request additional information.
Best regards,
FixedFloat.com team.
| Aziz | February 10, 2024 10:36 |
Hello,
I do have all email communication with you guys. Your so called "specialist" after writing and explaining whom I invited, he is saying that "he doesn't believe" and I should send "some sort of confirmation".
Am I opening a bank account?
-----
"Hello,
The percentage for our affiliate program is quite high and amounts to 40% of our earnings. For this reason, we are forced to monitor the integrity of the use of our affiliate program.
Unfortunately this information is not enough. Could you provide something to confirm your information?
Best regards,
FixedFloat team."
-----
Should I care if your percentage is high or not? What something "else" should I provide? For god sake guys, you are joking.
I wouldn't suggest anyone, especially big influencers to work with them.
That is the first time when I face issue with receiving affiliate earnings.
I do have all email communication with you guys. Your so called "specialist" after writing and explaining whom I invited, he is saying that "he doesn't believe" and I should send "some sort of confirmation".
Am I opening a bank account?
-----
"Hello,
The percentage for our affiliate program is quite high and amounts to 40% of our earnings. For this reason, we are forced to monitor the integrity of the use of our affiliate program.
Unfortunately this information is not enough. Could you provide something to confirm your information?
Best regards,
FixedFloat team."
-----
Should I care if your percentage is high or not? What something "else" should I provide? For god sake guys, you are joking.
I wouldn't suggest anyone, especially big influencers to work with them.
That is the first time when I face issue with receiving affiliate earnings.
| Aziz | February 10, 2024 14:20 |
Seems like they do it to everyone, exception if you are huge monitoring service or any other huge influencer. As per comment of Mario from Sep 19, 2023, if the service decides that you did "violate" their service, it will be done the way they want without even listening.
As per my understanding — if you are monitoring as BestChange, then most probably will be honoring and transferring your funds as they will know that they might loose huge traffic source if they won't pay them.
I wish everyone a good luck and try to avoid any affiliate connections with FixedFloat.
As per my understanding — if you are monitoring as BestChange, then most probably will be honoring and transferring your funds as they will know that they might loose huge traffic source if they won't pay them.
I wish everyone a good luck and try to avoid any affiliate connections with FixedFloat.
| FixedFloat admin | February 10, 2024 14:53 |
If there is any suspicion that an affiliate link is being used to conduct your own exchanges, payments are manually checked.
Our affiliate program involves attracting new clients, for which funds are awarded, therefore, when using a referral link for your own exchanges, such accruals are rejected.
Our affiliate program involves attracting new clients, for which funds are awarded, therefore, when using a referral link for your own exchanges, such accruals are rejected.
| Aziz | February 10, 2024 18:00 |
When you are referring your 'friend", does it mean you are doing your "own" exchanges? You are finding 1000 reasons to just not pay affiliate earnings.
| FixedFloat admin | February 10, 2024 18:02 |
By using our affiliate program you must follow our rules:
https://fixedfloat.com/affiliate-program-terms
https://fixedfloat.com/affiliate-program-terms
CommentRemove
| Dmitri | |
77.126.30.* | February 7, 2024 10:50 |
Number 1 in the industry, fast, reliable, and most important — decentralized.
| FixedFloat admin | February 8, 2024 12:25 |
Hello Dmitri,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Omon | |
84.54.92.* | February 1, 2024 15:05 |
Enjoying this exchanger every time best lucks.
| FixedFloat admin | February 2, 2024 08:12 |
Hello Omon,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Samepersoon |  |
16.170.243.* | January 31, 2024 11:38 |
Quick exchange with no problems. Definitely the service to bookmark your browser. Recommended!
| FixedFloat admin | February 4, 2024 04:32 |
Hello Samepersoon,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Rupert Rosse Lachenal |  |
175.176.18.* | January 28, 2024 15:59 |
At First, I Thought, "Dis this website just scammed me of my dollar?", but then, like 10 to 15 minutes later, the dogecoin arrived,
Review: Mildly Slow transaction, but true and Legit.
Review: Mildly Slow transaction, but true and Legit.
| Rupert Rosse Lachenal | January 28, 2024 16:04 |
They Said The FixedFloat Admin is a bot. Can you just type something random, like "Spaghetti"
| FixedFloat admin | February 2, 2024 08:12 |
Hello Rupert Rosse Lachenal,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Omon | |
188.113.209.* | January 27, 2024 20:40 |
Best exchange.
| FixedFloat admin | January 28, 2024 14:19 |
Hello Omon,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Crypto4Design | |
5.181.156.* | January 7, 2024 16:52 |
The AML case arose due to high-risk markers in the assets that the user had sent
KYC is required
The claim's status has been changed to neutral by the monitor's administration
Hello Bestchange Community,
I have to tell you story how /u/fixedfloat is holding my coins hostage.
In December i've got contacted by guy who wants to create website for crypto signals and membership proccessing via my friend on discord server people for crypto trading are hanging out and he fowarded my telegram contact i won't advertise but fixedfloat knows who i am.
Long story short i've decided by my friends suggestion to take on Monero for first time and hold it since he apperently got some insight that monero will surge down in price and pop fast up and to save on bitcoin fee who was astronomical (next block 30% almost) so once i settled my case with customer i opened exchange on fixedfloat for 2800 EUR(out of 8000 EUR Confirmed price) (365 Days maintance and updates all bug fixing full frontend semi backend modification and some api interigration i need to do) which comes to around 700 EUR a month ) after opening the exchange i pasted bitcoin address to customer and he paid and i saw its confirmed by fixedfloat so i don't care i used them before for other transactions and think to myself i've saved on fee of sending if i recieved it on my bitcoin wallet all goes by i've continiue my work it's holidays everyone go celebrate and i am staying home coding and designing like monkey.(not knowing fixedfloat blocked my money) days go by i finish my work and it's time for second payment of rest of money same drill i make exchange send him bitcoin address he pays minutes pass by i loggin to my monero wallet 0 XMR and both exchanges confirmed i speak to my friend he says monero sometimes doesnt show balance like hidden in plain something like that and to do rescan wallet balance and change node and wait. so i wait nothing i contact fixedfloat they say your transactions have been blocked becuse our partners contacted us that funds are being used for criminal means and to contact their security department so i did i contacted told them what it is EVEN went as far as giving usernames and people involved where what happend and even going as far as showing them website i made. 2 days pass by fixedfloat send me message. asking who is this guy and where did he find me? so i answer them. I provided introduction telegram chat screenshots and they ask for chat logs i say okay..fine weird.. but fine i export the chat like they said keep in mind there was deleted messages and i deleted "Deleted message" chat becuse it's over you cant retrive these messages upon sending them it's my first time doing export so i was intrested how does telegram do it obviously as any developler i go around it and check the code who doesn't do that from developlers? i zip it my gmail doesn't allow it to be imputed so i upload on *** and send it to them today i wake up and they say following statemant (keep in mind telegram export is pure HTML and CSS copy of logs) nothing fancy. They say our specialists have checked the archive you sent and found changes t othe original archive(what do they know what's original archive?) This fact is an aggravating circumstances(they are pointing i am one who is criminal and that i should be aware where am i brought upon) For this reasone a refund or exchange of funds is possible only after receiving all evidence of receipt of these funds please send us the original archive of correspondence. Which i replied that if i export it 1000 time it will be same. and offered them to screenshot whole conversation and keep in mind that i've given them username of people who send it to me and they can verify themselfs all this info i went as far as offering them the website i did for client
Only prons to this when looking what other users are experiencing is that they respond relativly fast. Regarding other users i dont know what's their evidence but i gived the whole scripture who is customer and how did situation play out i've asked customer himself about funds and he said its from multiple people after he tells crypto trading signal they pay him cut of it. and that he cannot control who is sending him money out of 1000s of members.
SItuation that made be post this is to give warning about anyone trying to use them and thinking their funds are safe. They're not. as one reddit user said if they see that coin has been in *** per their logic you are *** and burden of justifying falls on you. Imagine you have been paid salary bank pays you out money and there are traces of cocaine on it and at airport you are being marked as El Chapo and recieve 2 life time sentences. that's my dear fellow redditors logic of fixedfloat burden always fall on guy who is honest about their job and we are always one who pay the price.
i am willing to provide whole proofs publicly with names of my clients who agreed that i can share.
I have to tell you story how /u/fixedfloat is holding my coins hostage.
In December i've got contacted by guy who wants to create website for crypto signals and membership proccessing via my friend on discord server people for crypto trading are hanging out and he fowarded my telegram contact i won't advertise but fixedfloat knows who i am.
Long story short i've decided by my friends suggestion to take on Monero for first time and hold it since he apperently got some insight that monero will surge down in price and pop fast up and to save on bitcoin fee who was astronomical (next block 30% almost) so once i settled my case with customer i opened exchange on fixedfloat for 2800 EUR(out of 8000 EUR Confirmed price) (365 Days maintance and updates all bug fixing full frontend semi backend modification and some api interigration i need to do) which comes to around 700 EUR a month ) after opening the exchange i pasted bitcoin address to customer and he paid and i saw its confirmed by fixedfloat so i don't care i used them before for other transactions and think to myself i've saved on fee of sending if i recieved it on my bitcoin wallet all goes by i've continiue my work it's holidays everyone go celebrate and i am staying home coding and designing like monkey.(not knowing fixedfloat blocked my money) days go by i finish my work and it's time for second payment of rest of money same drill i make exchange send him bitcoin address he pays minutes pass by i loggin to my monero wallet 0 XMR and both exchanges confirmed i speak to my friend he says monero sometimes doesnt show balance like hidden in plain something like that and to do rescan wallet balance and change node and wait. so i wait nothing i contact fixedfloat they say your transactions have been blocked becuse our partners contacted us that funds are being used for criminal means and to contact their security department so i did i contacted told them what it is EVEN went as far as giving usernames and people involved where what happend and even going as far as showing them website i made. 2 days pass by fixedfloat send me message. asking who is this guy and where did he find me? so i answer them. I provided introduction telegram chat screenshots and they ask for chat logs i say okay..fine weird.. but fine i export the chat like they said keep in mind there was deleted messages and i deleted "Deleted message" chat becuse it's over you cant retrive these messages upon sending them it's my first time doing export so i was intrested how does telegram do it obviously as any developler i go around it and check the code who doesn't do that from developlers? i zip it my gmail doesn't allow it to be imputed so i upload on *** and send it to them today i wake up and they say following statemant (keep in mind telegram export is pure HTML and CSS copy of logs) nothing fancy. They say our specialists have checked the archive you sent and found changes t othe original archive(what do they know what's original archive?) This fact is an aggravating circumstances(they are pointing i am one who is criminal and that i should be aware where am i brought upon) For this reasone a refund or exchange of funds is possible only after receiving all evidence of receipt of these funds please send us the original archive of correspondence. Which i replied that if i export it 1000 time it will be same. and offered them to screenshot whole conversation and keep in mind that i've given them username of people who send it to me and they can verify themselfs all this info i went as far as offering them the website i did for client
Only prons to this when looking what other users are experiencing is that they respond relativly fast. Regarding other users i dont know what's their evidence but i gived the whole scripture who is customer and how did situation play out i've asked customer himself about funds and he said its from multiple people after he tells crypto trading signal they pay him cut of it. and that he cannot control who is sending him money out of 1000s of members.
SItuation that made be post this is to give warning about anyone trying to use them and thinking their funds are safe. They're not. as one reddit user said if they see that coin has been in *** per their logic you are *** and burden of justifying falls on you. Imagine you have been paid salary bank pays you out money and there are traces of cocaine on it and at airport you are being marked as El Chapo and recieve 2 life time sentences. that's my dear fellow redditors logic of fixedfloat burden always fall on guy who is honest about their job and we are always one who pay the price.
i am willing to provide whole proofs publicly with names of my clients who agreed that i can share.
| FixedFloat admin | January 7, 2024 17:28 |
Hello Crypto4Design,
We have received information from our partners that the funds in your address were obtained by criminal means. For this reason, the exchange was suspended.
Freezing of funds is possible only if we have proof that the funds sent to our address are related to criminal activity, this information is a priority.
The rules of our service prohibit the use of the service for any illegal purposes. If obviously fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of funds in order to verify the integrity of receiving these funds.
Best regards,
FixedFloat.com team.
We have received information from our partners that the funds in your address were obtained by criminal means. For this reason, the exchange was suspended.
Freezing of funds is possible only if we have proof that the funds sent to our address are related to criminal activity, this information is a priority.
The rules of our service prohibit the use of the service for any illegal purposes. If obviously fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of funds in order to verify the integrity of receiving these funds.
Best regards,
FixedFloat.com team.
| Crypto4Design | January 7, 2024 17:32 |
They can say whatever they want to say. this matter will be posted in subreddit communitys as moderators are taking a look. "funds in your address" only funds you are talking about are my funds in Monero that you are keeping so unless u made something criminal(that i don't care) i didn't so its your problem than that should be on you and they got all proof only reasone they are doing this is becuse they want to keep crypto which they can after certain amount passes they are free to do whatever with it.
| Crypto4Design | January 7, 2024 17:36 |
And i would urge bestchange administrators as well to take matter and look at this case as others popular admins/moderators are doing same. So draw your own conclusion who is right who is not in this case.
| FixedFloat admin | January 7, 2024 17:40 |
We cannot exchange or refund funds obtained through criminal means, as this may be interpreted as complicity in a crime. In order to continue the exchange or return the coins, we must make sure that the funds were received by you in an honest way, as well as receive all the requested information from you earlier by mail.
Funds from our hot addresses are automatically consolidated to our main addresses, as funds are sent from us only from our main addresses. Thus, law enforcement agencies see that the funds have been transferred to the addresses of our service. The funds remain frozen at our addresses, and when the frozen funds are seized by the authorities, they are also sent from our addresses.
Funds from our hot addresses are automatically consolidated to our main addresses, as funds are sent from us only from our main addresses. Thus, law enforcement agencies see that the funds have been transferred to the addresses of our service. The funds remain frozen at our addresses, and when the frozen funds are seized by the authorities, they are also sent from our addresses.
| Crypto4Design | January 7, 2024 17:54 |
Guys please do not fall on this carefully created PR copy paste comment regarding LE statemant only if wallet or balance was hacked LE gets involved and refunds money to victim otherwise if any other reasone and you dont fight for your money they keep it for themselfs. there are no laws that they are forced to work that's why in this case they will try to find anything they can to use against me even with posting clear evidence they will find something to put on me becuse that's profit of 8k plus in their pocket but i won't stop no one will refund me for my coding hours customer doesnt care he got his product i didn't get my money and now i got to act like FBI to find who puted what in hookers ass so i can prove my innocence. That's reality people i'll do everything in my power if needed do my job that i am known for for free to every site that lists crypto to get my hard earned LEGAL money BACK!
| BestChange admin | January 8, 2024 19:40 |
Hello,
The exchanger sent us information concerning your issue.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent has High Risk, in particular Darknet Marketplace (screenshot: https://bc.to/IQ8jYY ).
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations ( https://fixedfloat.com/en/terms-of-service#terms_section_7 ), additional verification is required to consider a refund.
You agreed to the rules and the AML policy of the exchanger when creating the order.
As the exchanger informed you haven't provided the whole information yet. In order to proceed the issue, please, send requested data to FixedFloat.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
The exchanger sent us information concerning your issue.
Unfortunately, according to the AML analysis performed, the cryptocurrency you sent has High Risk, in particular Darknet Marketplace (screenshot: https://bc.to/IQ8jYY ).
In this case, according to the information security rules, the international AML/KYC policy https://www.bestchange.ru/faq.html#frozen-transaction and the exchange service regulations ( https://fixedfloat.com/en/terms-of-service#terms_section_7 ), additional verification is required to consider a refund.
You agreed to the rules and the AML policy of the exchanger when creating the order.
As the exchanger informed you haven't provided the whole information yet. In order to proceed the issue, please, send requested data to FixedFloat.
The status of your complaint is changed to neutral with the capability of commenting.
Sincerely, administration of the BestChange exchanger monitor.
| Crypto4Design | January 24, 2024 19:15 |
So i'm officially scammed by fixedfloat, they are holding my money hostage and wont send them no matter what proof i send, they keep asking for new proofs everytime, basically just wasting my time with no intention to send the money, here is the full story:
first of all have a look at this statement by fixedfloat on bitcointalk forum:
1- "in order to continue the exchange or return the money, we must make sure that the funds were received honestly, as well as get all the information about the source of the funds received."
2-" We do not request kyc, as we value the confidentiality of our customers, but only information about the source of the funds received. It is easy to prove the honesty of receiving funds by providing the requested data. If the user has nothing to do with the crime and did not know that the funds he received were criminal, then we have no reason to withhold these funds."
Screenshot: https://i.Ibb.Co/ffghwhg/screenshot-2.Png
you can find it here: https://bitcointalk.Org/index.Php?topic=5424907.Msg61402452#msg61402452
with that being said here is my situation so far with fixedfloat:
i'm a web designer, i provide a service and i get paid for it, a guy approached me for a website, and i did the website for him, and instead of receiving funds to my btc wallet then sending it again to exchange where the transaction fees are way too high, i decided to exchange it directly to xmr because i wanted to hold some xmr as a long term investment. He sent it in two transactions one before the work started and one after, i didn't notice at the time, but after i finished the work i found out that fixed float are freezing my money, so i contacted them and
> first they asked for proof, i sent them screenshots, of my telegram conversation with the guy which is a sensible information to begin with and contradicts with user anonymity
> then they asked for chat exports from telegram, i did that and sent it to them, they said it's manipulated and that somehow i edited the chat exports? which is really weird
> so this time they wanted a video recording for the conversation, and i also did that and sent them the recording
- so everything they asked for i provided them with, and they still didn't release my money, they sent a screenshot that 2.2% Of the money is related to darknet, thats 2.2% From 8700 eur which is exactly 191 eur, so for 191 eur my whole 8700 eur is freezed (https://i.Ibb.Co/7xbtjb4/iq8jyy.Png), and every proof they wanted i gave it to them
> after delivering all evidence and answered all the questions, they returned to to step 0 and said according to section 7.7 User who sent funds need to contact us, now they want to know the source of funds from the guy that paid me, the guy said his money is clean and my work is done with him, i cant go and ask him to provide sensitive information about his finances and force him to make his private information public
the guy received his website, and the service is complete so now i'm at his and fixedfloat mercy to get my money, the state the need to know the money is obtained via legal actions and i proved that to them with enough evidence, they are aware that i'm the one who opened the exchange in fixedfloat and sent my customer the address, the money now belongs to me why would i need to ask him to send his entire bitcoin history? this is electronic cash and this is exactly why fungibility is so important, and taint is a very dangerous attack on bitcoin's existence, in real life scenarios do us ask or care about the history of every fiat cash u own? whether who held it before used it for what is not my business!
i provide a service and i get paid for it!
- basically fixedfloat have no intention to give my money back, they just asking me question expecting that i cant answer them, and when i have the answer and proof they get surprised and ask new ones until they tire me and make give up and stop messaging them!
so for just a 2.2% They going to keep the whole fund to themselves! they are not a legal entity that should do that. According to their logic if you buy house for 500k and 100$ bill was in hooker ass
you are pimp and you they will keep whole 500k so you don't have it. This is alarming and i urge this community to help me with advices what should i do and i call fixedfloat to respond to community!
pictures will be placed below:
bestchange info about transaction they sended me
https://i.Ibb.Co/7xbtjb4/iq8jyy.Png
conversation with fixedfloat
first reply:
https://i.Ibb.Co/sj5pbgm/x1.Png
second reply:
https://i.Ibb.Co/hckjf8k/x2.Png
third reply:
https://i.Ibb.Co/vvjnpk1/x3.Png
fourth reply:
https://i.Ibb.Co/zj8j7hb/x4.Png
fifth reply:
https://i.Ibb.Co/vvb1yxv/x5.Png
proof they knew that user sent it for first time and they acknowledged it.
January 7 post on bestchange
https://i.Ibb.Co/hdz4swm/x8.Png
screenshots of first transactions:
https://i.Ibb.Co/prt1mxq/txid.Png
screenshot of second transaction
https://i.Ibb.Co/mfjw9z6/txid2.Png
now due surge of xmr price calculate how much money fixedfloat service costed me.
first of all have a look at this statement by fixedfloat on bitcointalk forum:
1- "in order to continue the exchange or return the money, we must make sure that the funds were received honestly, as well as get all the information about the source of the funds received."
2-" We do not request kyc, as we value the confidentiality of our customers, but only information about the source of the funds received. It is easy to prove the honesty of receiving funds by providing the requested data. If the user has nothing to do with the crime and did not know that the funds he received were criminal, then we have no reason to withhold these funds."
Screenshot: https://i.Ibb.Co/ffghwhg/screenshot-2.Png
you can find it here: https://bitcointalk.Org/index.Php?topic=5424907.Msg61402452#msg61402452
with that being said here is my situation so far with fixedfloat:
i'm a web designer, i provide a service and i get paid for it, a guy approached me for a website, and i did the website for him, and instead of receiving funds to my btc wallet then sending it again to exchange where the transaction fees are way too high, i decided to exchange it directly to xmr because i wanted to hold some xmr as a long term investment. He sent it in two transactions one before the work started and one after, i didn't notice at the time, but after i finished the work i found out that fixed float are freezing my money, so i contacted them and
> first they asked for proof, i sent them screenshots, of my telegram conversation with the guy which is a sensible information to begin with and contradicts with user anonymity
> then they asked for chat exports from telegram, i did that and sent it to them, they said it's manipulated and that somehow i edited the chat exports? which is really weird
> so this time they wanted a video recording for the conversation, and i also did that and sent them the recording
- so everything they asked for i provided them with, and they still didn't release my money, they sent a screenshot that 2.2% Of the money is related to darknet, thats 2.2% From 8700 eur which is exactly 191 eur, so for 191 eur my whole 8700 eur is freezed (https://i.Ibb.Co/7xbtjb4/iq8jyy.Png), and every proof they wanted i gave it to them
> after delivering all evidence and answered all the questions, they returned to to step 0 and said according to section 7.7 User who sent funds need to contact us, now they want to know the source of funds from the guy that paid me, the guy said his money is clean and my work is done with him, i cant go and ask him to provide sensitive information about his finances and force him to make his private information public
the guy received his website, and the service is complete so now i'm at his and fixedfloat mercy to get my money, the state the need to know the money is obtained via legal actions and i proved that to them with enough evidence, they are aware that i'm the one who opened the exchange in fixedfloat and sent my customer the address, the money now belongs to me why would i need to ask him to send his entire bitcoin history? this is electronic cash and this is exactly why fungibility is so important, and taint is a very dangerous attack on bitcoin's existence, in real life scenarios do us ask or care about the history of every fiat cash u own? whether who held it before used it for what is not my business!
i provide a service and i get paid for it!
- basically fixedfloat have no intention to give my money back, they just asking me question expecting that i cant answer them, and when i have the answer and proof they get surprised and ask new ones until they tire me and make give up and stop messaging them!
so for just a 2.2% They going to keep the whole fund to themselves! they are not a legal entity that should do that. According to their logic if you buy house for 500k and 100$ bill was in hooker ass
you are pimp and you they will keep whole 500k so you don't have it. This is alarming and i urge this community to help me with advices what should i do and i call fixedfloat to respond to community!
pictures will be placed below:
bestchange info about transaction they sended me
https://i.Ibb.Co/7xbtjb4/iq8jyy.Png
conversation with fixedfloat
first reply:
https://i.Ibb.Co/sj5pbgm/x1.Png
second reply:
https://i.Ibb.Co/hckjf8k/x2.Png
third reply:
https://i.Ibb.Co/vvjnpk1/x3.Png
fourth reply:
https://i.Ibb.Co/zj8j7hb/x4.Png
fifth reply:
https://i.Ibb.Co/vvb1yxv/x5.Png
proof they knew that user sent it for first time and they acknowledged it.
January 7 post on bestchange
https://i.Ibb.Co/hdz4swm/x8.Png
screenshots of first transactions:
https://i.Ibb.Co/prt1mxq/txid.Png
screenshot of second transaction
https://i.Ibb.Co/mfjw9z6/txid2.Png
now due surge of xmr price calculate how much money fixedfloat service costed me.
CommentRemove
| Premcrypto |  |
182.69.179.* | January 14, 2024 15:31 |
I have use this Bot — this is super fast within 30-40 seconds — it sent USDT-BEP20 to Matic-Polygon.
| FixedFloat admin | January 14, 2024 15:34 |
Hello Premcrypto,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Jan | |
185.13.112.* | January 12, 2024 06:14 |
Very convenient service.
| FixedFloat admin | January 12, 2024 08:09 |
Hello Jan,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Raven | |
217.138.196.* | January 7, 2024 10:40 |
Have used it over ten times, it's an excellent honest service.
The only issue I'm having is that on float exchange as the price is not known up-front I should be able to accept the price or cancel before exchange.
Pricing is generally acceptable, tiny deviation from market price could occur from time to time.
The only issue I'm having is that on float exchange as the price is not known up-front I should be able to accept the price or cancel before exchange.
Pricing is generally acceptable, tiny deviation from market price could occur from time to time.
| FixedFloat admin | January 7, 2024 16:45 |
Hello Raven,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| SpazDaddy |  |
85.203.36.* | January 6, 2024 19:09 |
FixedFloat resolved a massive problem that was created when after an exchange from one asset to another the receiver address was blocked. The exchange had taken place and the situation was in complete limbo.
The FixedFloat support were able to back out of the stalled transaction and redirect it thereby completing the transfer. The support at FixedFloat are by far the best I’ve ever dealt with.
Another impressive fact is that they responded quickly and they are a real person and not some Zendesk algorithm.
I highly recommend FixedFloat.
The FixedFloat support were able to back out of the stalled transaction and redirect it thereby completing the transfer. The support at FixedFloat are by far the best I’ve ever dealt with.
Another impressive fact is that they responded quickly and they are a real person and not some Zendesk algorithm.
I highly recommend FixedFloat.
| FixedFloat admin | January 7, 2024 04:54 |
Hello SpazDaddy,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Bill |  |
45.128.132.* | January 6, 2024 14:10 |
Lack of any evidences confirming the accuracy of the information given down below
The following comment may have been left to discredit the exchanger's image and reputation
The review is being checked by the monitor's administration
Dont use it. You dont see your money.
| FixedFloat admin | January 6, 2024 14:11 |
Hello Bill,
Our support staff respond 24/7 in a live chat on our website. There is no order with the number that you specified in the review, and the chat also did not receive any requests for it. Please make sure that you have created an order on our website https://fixedfloat.com and check if you have entered the correct order ID. Otherwise, we will consider your feedback left in order to discredit our service and mislead.
Best regards,
FixedFloat.com team.
Our support staff respond 24/7 in a live chat on our website. There is no order with the number that you specified in the review, and the chat also did not receive any requests for it. Please make sure that you have created an order on our website https://fixedfloat.com and check if you have entered the correct order ID. Otherwise, we will consider your feedback left in order to discredit our service and mislead.
Best regards,
FixedFloat.com team.
Claim solved
| Bill | January 6, 2024 14:13 |
Fake.
| Bill | January 6, 2024 14:14 |
Kake.
Claim renewed
| FixedFloat admin | January 6, 2024 14:15 |
We ask the administration of BestChange to respond to this review, as it is misleading and left with the aim of blackening our reputation.
Claim solved
| Bill | January 6, 2024 14:17 |
Your work is your bad reputation.
Claim renewed
| BestChange admin | January 6, 2024 14:24 |
Hello,
Dear user, please, send us information concerning your problem on support@bestchange.com, we would be grateful if you provide your order screenshot, so we can help to resolve the problem appeared.
Untill data providing, please, do not activate your claim or we would be forced to neutral it and then delete if there are no evidence from your side provided.
We hope for your comprehension.
Kind regards, BestChange administration.
Dear user, please, send us information concerning your problem on support@bestchange.com, we would be grateful if you provide your order screenshot, so we can help to resolve the problem appeared.
Untill data providing, please, do not activate your claim or we would be forced to neutral it and then delete if there are no evidence from your side provided.
We hope for your comprehension.
Kind regards, BestChange administration.
Claim solved
CommentRemove
| Ayrton Santos |  |
191.242.108.* | December 31, 2023 05:10 |
O servio de vocs so muito bons. Estou impressionado com a rapidez da transao e taxa barata. Servio de qualidade e confivel.
| Ayrton Santos | December 31, 2023 05:13 |
Your service is very good. I am aware of the speed of the transaction and the cheap rate. Quality and reliable service.
| FixedFloat admin | December 31, 2023 06:14 |
Hello Ayrton Santos,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Max | |
95.24.7.* | December 28, 2023 20:34 |
Just completed many different transactions. Very fast and reliable service!
| FixedFloat admin | December 29, 2023 04:13 |
Hello Max,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Menix | |
104.28.200.* | December 28, 2023 15:50 |
TON to LTC exchanged at a god speed:)
Recommended!
Recommended!
| FixedFloat admin | December 28, 2023 20:20 |
Hello Menix,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Danitas | |
176.60.35.* | December 20, 2023 20:22 |
Good:0 Im happy, this servise is cool.
| FixedFloat admin | December 20, 2023 23:32 |
Hello Danitas,
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!
Best regards,
FixedFloat.com team.
CommentRemove
| Dmytro | |
46.219.224.* | December 17, 2023 16:06 |
Its amazing & fast exchanger. Design looking beautiful, supports 24/7 online
Like it 10/10.
Like it 10/10.
| FixedFloat admin | December 17, 2023 16:07 |
Hello Dmytro,
Thank you for feedback! We are very glad that you appreciated the quality of our service!
Best regards,
FixedFloat.com team.
Thank you for feedback! We are very glad that you appreciated the quality of our service!
Best regards,
FixedFloat.com team.
CommentRemove
| Tati |  |
121.127.46.* | December 17, 2023 15:05 |
My favorite exchanger!
Tether trc20 => Tether BEP20 just in one minute!
Well done! Thanks!
Tether trc20 => Tether BEP20 just in one minute!
Well done! Thanks!
| FixedFloat admin | December 17, 2023 15:18 |
Hello Tati,
Thank you for feedback! We are very glad that you appreciated the quality of our service!
Best regards,
FixedFloat.com team.
Thank you for feedback! We are very glad that you appreciated the quality of our service!
Best regards,
FixedFloat.com team.
CommentRemove
FixedFloat exchanger's most popular directions for the last 30 days:
